What is your return policy?
Unworn wetsuits in their original packaging can be returned within 14 days. Because we're a small brand, unfortunately we cannot take on the cost of returns at this time. We're hoping we can take on the cost of returns one day soon!
If you have a return to make, please shoot us an email at firstname.lastname@example.org with the subject line "RETURNS". We'll be more than happy to assist you in making your return and keeping an eye out for your parcel.
Do you ship anywhere in the US?
Yup. We ship from Brooklyn to anywhere in the US. But depending on your location, it may take a little longer to get to you these days. Hang tight, it's coming!
Do you ship globally?
We can ship globally, if you chat with us directly! If you have a preferred carrier to ship with, please let us know when you place your order. You can write to us at email@example.com and we'll do our best to honor your global shipping preferences.
How should my wetsuit fit?
Because of the nature of limestone neoprene, your wetsuit should be very snug when dry. It will 100% stretch, expand, and form to your body when wet and after each use.
If I'm between sizes, what size should I choose?
We recommend going down the nearest whole size if you are between sizes. Your wetsuit should be snug to prohibit any water from filling and getting trapped inside.
What is Yamamoto neoprene?
Yamamoto neoprene is a wonderful little miracle that comes from the mountain ranges of Japan. It's made of limestone produced in limited quantities. It's 99% impermeable to water, which means you get a lighter wetsuit that doesn't soak up water or interfere with your performance. It also does not wear down over time like a mass market suit will. Your investment in a Yamamoto neoprene wetsuit is a little more upfront, but it will last in the long run.
Is limestone better for the environment?
It is when compared to mass market wetsuits made from chloroprene foam and foamed rubber chips. Mass market rubber wetsuits are produced in large quantities for large corporations, while limestone neoprene is not. But we'll be the first to say there is a lot left to be learned about the green wetsuit market - how materials are produced, how much water waste is involved, etc. A lot of brands will claim they have the most sustainable materials or processes, but the reality is that we're all journeying toward better solutions in surfing.
Still have questions?
Shoot us a note and we'll do our best to help you. Email firstname.lastname@example.org